Philosopher Francis Bacon once said; “knowledge is power”. At Cygnific, we believe in the power of sharing all the knowledge we gain. Our knowledge management (KM) team is responsible for acquiring new knowledge, maintaining existing knowledge and sharing it through the company, together with our Learning and Development (L&D) team. Because we have our in-house knowledge team, we can safeguard performance and quality and make sure our colleagues always perform at the top of their game.
Cygnific’s knowledge management
Our KM team is a vital connector between clients, people and departments. They’ve got a lot to offer; from taking on an advisory role to implementing a knowledge tool from A to Z. For instance, if a client wants to change a policy or way of working, we involve these colleagues to make sure all scenarios are well thought-out. What if a process is different on paper than in practice? Do we need to provide extra training? Should information be updated? For these questions, we can rely on our KM team to guarantee the new policy is ready to use. They are on top of their game, with all information flows in place and ready to go!
What can our KM team do for you?
The benefits of effective knowledge management are extensive. They include improved decision-making, enhanced innovation, less redundancy, faster onboarding, preservation of knowledge and quality delivery.
When we have a new brand on board, we sit down to discuss how to support their knowledge management needs, this can range from streamlining and organising knowledge to facilitating a flow of information. On top of that, we signal improvements that optimise your way of working. We’re not a silent partner who sits back, we think along and let you know what can be improved to work more efficiently. We’re in this together.
“Our approach is always tailor-made; the goal of our department is to help people, not to enforce our way of working. Every company and even department can have a different style that suits them. We are the ones who bring structure to your company or a certain process” – Kamilla Kiander (Manager Knowledge Management)
