Your brand experience supported and enriched by our customer service heroes!

We always aim to give your customers a high-value brand experience. As a Sales & Service Centre with plenty of experience, we know what customer engagement really means. Down on the ground and up in the skies, we strive for fewer costs, loyal customers and true ambassadors. Get to know us!

Our vision Our story

24/7 Support

Customer experience

Omnichannel

Multilingual

Brand Ambassadors

We are Cygnific and we represent you

We excel in sales & services and have a passion for premium. Our smart, fun and colourful people work around the world. We are open-minded and embrace our cultural differences making us part of the same unique and professional Cygnific family. Together we make sure your customers get a premium, unique and truly personal experience working within the framework of your brand.

Offices

Amsterdam, Enschede, Wembley, Curaçao, Tirana, Delhi and Manila. 

+
Nationalities

We are travellers – the globe is our playground and we continue to grow. 

Our offering

Omnichannel

We meet customers where they are. On the phone, in chat, on social media platforms, you name it! Our Omnichannel offers one platform for all customer contact with a 360-degree view of their journey.

Empowered workforce

We aim to offer customer delighters on the spot without a middle person. That is why we empower our customer service Agents to think in possibilities and out of the box when it comes to finding solutions.

Centre of Expertise

Our Centre of Expertise (CoE) is responsible for acquiring new and maintaining existing knowledge and sharing it. Besides, they are hands-on whenever you want to implement impactful (policy)changes.

Lean Six Sigma

Being ambitious is not enough. We can only achieve continuous improvement by continuous effort. Therefore, we’ve adopted the Lean Six Sigma approach with results that benefit both you and us.

Find out more about our services

Cygnific news

Read more news

Get in touch today

Do you share our passion for premium customer service with a smile? Are you curious to know what we can do for your organisation? Contact us now!

Call us

Questions about our product or pricing? Call for support
+31 (0)20 201 3000

Postal address

Cygnific B.V.
Molenwerf 22
1014BG Amsterdam

Fill out the form and we’ll be in touch as soon as possible.

Do you share our passion for premium customer service with a smile? Are you curious to know what we can do for your organisation? Contact us now!

"*" indicates required fields

Wondering if it is possible to outsource customer service in a cost-efficient way, while securing your brand experience? Looking for a business partner that generates opportunities to improve customer experiences? Interested in adding the ‘Cygnific touch’ to your complete customer journey? We will gladly have a (virtual) cup of coffee with you to discuss the possibilities. Leave your contact details here, and we’ll get in touch soon!

Please enter a number from 15 to 15.
Disclaimer*
This field is for validation purposes and should be left unchanged.

Discover your career at Cygnific

Are you ready to jump into the wondrous world of customer service? Become a Cygnifican and get to enjoy some great benefits!

All vacancies

Discounts

Enjoy the perks of travel and retail with special discounts.

Join our travellers and explore the world!

Go abroad for work, family or a well-earned holiday. With discount or trough working from abroad arrangement..

Work hard, play hard!

Join the fun and get a little crazy at one of our parties, drinks or social events.

© Copyright 2023 Cygnific | Website door Next Lead