Our latest news


Introducing SPARK: Igniting Creativity and Innovation at Cygnific 

At Cygnific, we firmly believe in the power of innovation. With pride, we introduce SPARK, a revolutionary platform igniting the...

Our three musketeers: the 2023 sales millionaires reveal their secrets

Every year, KLM puts its sales millionaires in the spotlight during their annual sales meeting. This year, it was held...

Robert-Jan Klappe new Director Operations at Cygnific  

As of 1 April 2024, Robert-Jan Klappe joined Cygnific as the new Director Operations following Maartje van Vilsteren who rejoined...

Introducing Kris Mandap as General Manager IASA  

After 26 years of inspiring leadership, Kris Mandap takes over from Jenny Dugan Dayrit as General Manager of IASA (International...

Cygnific welcomes Peter Bastmeijer as new Director of Finance, Reporting & Control 

In an exciting development, Cygnific is happy to introduce Peter Bastmeijer as the new Director of Finance, Reporting & Control,...

Cygnific’s international talent at the WFM Awards 2023

Can you think of a group of colleagues who work mostly behind the scenes, but who are vital for a...

A visit at the Pink Gellac store in Amsterdam

Pink Gellac: Exceptional Customer Service and Beauty Our partnership with our client, Pink Gellac, is all about bringing colour and...

The Digitalisation of Customer Service through Salesforce

It's not uncommon that the career paths of Cygnificans cross with our brands. We recently sat down with Alexander van...

KLM and Rituals are elevating customer satisfaction standards

In the highly coveted award for the most customer-friendly company in the Netherlands, KLM and Rituals have made impressive strides...

CCMA nominates our Director Operations Maartje

We are happy and proud to announce Maartje van Vilsteren as finalist of Manager of the Year award 2023. Our...

The power of smart innovation and continuous improvement at Cygnific

At Cygnific, we have a commitment to continuous improvement that drives our focus towards smart innovation. We recognise the power...

Insights from Cygnific’s CCMA Site Visit

A CCMA site visit at Cygnific On a sunny afternoon in Amsterdam, we welcomed over 50 customer service managers to...

Get to know our new Commercial Manager

You started your career as a Communication Officer in the army. How did you end up there?  My father actually...

Cygnific wins Customer Service Award

During the yearly Flight Plan meeting held in Paris on 10 February, Cygnific won the customer service award for highest...

Marco Redeker new Managing Director Cygnific

With a lengthy career within KLM and a variety of functions in the Netherlands and abroad, Marco Redeker will start...

Opening office in Curaçao

On 6 May 2022 Cygnific officially opened a new office in Curaçao. In a unique cross-country collaboration, a team of...

Cygnific strengthens its global footprint

Cygnific B.V. broadens its international horizon with the acquisition of International Airlines Services Ltd (IAS). With this move, 400 highly...

Cygnific in the finals of the ‘Nationale Lean Award’

Cygnific is in the finals of the Nationale Lean Award 2015! Making it to the finals is a great accomplishment,...

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Postal address Cygnific

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Cygnific B.V.
Molenwerf 22,
1014 BG Amsterdam

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