Cygnific’s international talent at the WFM Awards 2023
Can you think of a group of colleagues who work mostly behind the scenes, but who are vital for a…
Can you think of a group of colleagues who work mostly behind the scenes, but who are vital for a…
On 20 October we hosted a Cygnific Golf Clinic in collaboration with SUSA, an employment agency that offers flexible job…
Pink Gellac: Exceptional Customer Service and Beauty Our partnership with our client, Pink Gellac, is all about bringing colour and…
Appreciation from passengers and the industry For the third consecutive year, KLM has again won the APEX World Class Award….
It’s not uncommon that the career paths of Cygnificans cross with our brands. We recently sat down with Alexander van…
The International Airline Services (IAS) Marine and Offshore division is a B2T (Business to Trade) operation run by a proud…
In the highly coveted award for the most customer-friendly company in the Netherlands, KLM and Rituals have made impressive strides…
We are happy and proud to announce Maartje van Vilsteren as finalist of Manager of the Year award 2023. Our…
At Cygnific, we have a commitment to continuous improvement that drives our focus towards smart innovation. We recognise the power…
A CCMA site visit at Cygnific On a sunny afternoon in Amsterdam, we welcomed over 50 customer service managers to…
You might know the saying “on Wednesdays we wear pink”, but as of today, we will pink all year round….
Quite recently, we welcomed a new Commercial Manager to our Cygnific family. Her name is Melanie Stemerdink and she is…
During the yearly Flight Plan meeting held in Paris on 10 February, Cygnific won the customer service award for highest…
Today, 1 February, marks the 25th silver anniversary of Cygnific. In an innovative and ever-evolving customer experience world, Cygnific is…
Being born in the skies. Can you imagine that? It happened to Tamara’s baby boy. She was travelling on flight…
With the multitude of channels for customers to reach out for help or information, an optimal balance between top-notch technology…
On 6 May 2022 Cygnific officially opened a new office in Curacao. In a unique cross-country collaboration, a team of…
Kees Hoekstra, who works at Customised Services and Care at Cygnific has set up a project to raise awareness about…
After celebrating securing our first non-airline, it was time to start planning, making sure that Cygnific can start with the…
Cygnific is in the finals of the Nationale Lean Award 2015! Making it to the finals is a great accomplishment,…