Our cases
“What we’re building
isn’t just a service setup;
it’s a relationship.
Cygnific has already shown
they’re committed to
our success, not just their own.”
Marcel Choufoer,
Sunweb Group – Head of Customer Service
“Cygnific stands out with its boutique approach.
It doesn’t feel like a standard call center; they understand the importance of
customer relationships and provide personalised, tailored service.”
Rommy Höfler Verschelling,
Director Customer Relations at Rituals
“They are really supporting us in linking the operations in terms of customer services, customer interaction… not only the calls, which remain the main contact point, but also social media, online chat, and email management.”
Stéphanie Charlaix-Meyer, Senior Vice President of Customer Services Air France KLM
“Customer Service isn’t an expense. It’s part of our customer experience. Cygnific embraces our philosophy and that’s why it’s Pink Gellac’s partner.”
Sander Groenendijk, Chief Finance & Operations Officer at Pink Gellac
“Cygnific brings a hyperfocus on delivering premium service. They collaborate, understand adidas’s vision and goals, instilling confidence and setting Cygnific apart.”
Dirk Westdijk, Global Director Customer Service, adidas
“What they say is what you get with Cygnific. They deliver on their promises and live up to their word”
Lorenzo Idrofano, Customer Service Manager G-Star RAW
