Our cases
“Cygnific stands out with its boutique approach. It doesn’t feel like a standard call center; they understand the importance of customer relationships and provide personalised, tailored service.”
Rommy Höfler Verschelling, Director Customer Relations at Rituals
“Cygnific helps us to better serve our customers and collaborates to prevent unnecessary contacts. A ’thoughtful contact centre.”
Herbert Verschuren, VP Service, Customer Contact, Air France KLM
“Cygnific stands out by providing quality interactions. Unlike other service centers that focus on speed and cost, Cygnific puts quality first, delivering genuinely personal customer contact.
Bas Gerressen, SVP Benelux, Dutch Caribbean and Suriname Air France-KLM
“What they say is what you get with Cygnific. They deliver on their promises and live up to their word”
Lorenzo Idrofano, Customer Service Manager G-Star RAW
“Cygnific brings a hyperfocus on delivering premium service. They collaborate, understand adidas’s vision and goals, instilling confidence and setting Cygnific apart.”
Dirk Westdijk, Global Director Customer Service, adidas
“Customer Service isn’t an expense. It’s part of our customer experience. Cygnific embraces our philosophy and that’s why it’s Pink Gellac’s partner.”
Sander Groenendijk, Chief Finance & Operations Officer at Pink Gellac
