24 oktober 2023

Cygnific x SUSA Customer golf event: a day to remember

On 20 October we hosted a Cygnific Golf Clinic in collaboration with SUSA, an employment agency that offers flexible job...

3 oktober 2023

KLM wins APEX World Class Award

Appreciation from passengers and the industry For the third consecutive year, KLM has again won the APEX World Class Award....

12 juni 2023

IAS Marine and Offshore: A proud small team in a big ocean

The International Airline Services (IAS) Marine and Offshore division is a B2T (Business to Trade) operation run by a proud...

2 juni 2023

KLM and Rituals are elevating customer satisfaction standards

In the highly coveted award for the most customer-friendly company in the Netherlands, KLM and Rituals have made impressive strides...

23 mei 2023

CCMA nominates our Director Operations Maartje

We are happy and proud to announce Maartje van Vilsteren as finalist of Manager of the Year award 2023. Our...

24 april 2023

Insights from Cygnific’s CCMA Site Visit

A CCMA site visit at Cygnific On a sunny afternoon in Amsterdam, we welcomed over 50 customer service managers to...

4 april 2023

Welcome to the Cygnific family: Pink Gellac!

You might know the saying “on Wednesdays we wear pink”, but as of today, we will pink all year round....

10 maart 2023

Cygnific wins Customer Service Award

During the yearly Flight Plan meeting held in Paris on 10 February, Cygnific won the customer service award for highest...

1 februari 2023

Cygnific celebrates 25 years of customer satisfaction

Today, 1 February, marks the 25th silver anniversary of Cygnific. In an innovative and ever-evolving customer experience world, Cygnific is...

15 november 2022

Cygnific and IGT Solutions to build a digital CoE

With the multitude of channels for customers to reach out for help or information, an optimal balance between top-notch technology...

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