"Crafting smiles, connecting worlds: Cygnific's heroes of service, your partners in 10+ languages. Ignite experiences, Delight brands!"

Diverse

We’re a global team of nearly 2,000 Cygnificans, representing over 30 nationalities and speaking 10+ languages. Our diverse and vibrant team makes a connection with your customers on a personal level, fostering a unique and culturally rich customer experience.

Dedicated to excellence

To succeed you need to do more than a good job. Our love for detail makes us aware of every opportunity to improve. We are dedicated to thinking with you on the challenges you face. This naturally leads to innovation. Whether it’s improving personal communication or embracing cutting-edge technology, you can trust
us to continuously improve customer engagement.  

Delightful

At Cygnific, our goal is to bring joy by lightening people’s load and ensuring their satisfaction. Our customer service heroes; operate with empathy, patience and care.
We go beyond traditional support, aiming to create a delightful journey for your customers. When a satisfied smile appears, we know we’ve not only solved a problem but made a lasting impact too.

Our Mission and Vision

To redefine the standard of premium customer service on a global scale, through personal connections and genuine partnership.

We create positive impact by becoming an integral part of your organisation. With our employees as your brand ambassadors, we turn customer interactions into meaningful engagements and lasting brand loyalty.

Our Services

In- and outsourcing 

In- and outsourcing 

Learning and Development 

Learning and Development 

Innovative Workforce Management 

Innovative Workforce Management 

Technical Innovation

Technical Innovation

Center of Expertise

Center of Expertise

Recruitment & Staffing

Recruitment & Staffing

Our Clients

KLM
Air France
Rituals
Pink Gellac
G-Star RAW
adidas

Get in touch with us today.

Get in touch
with us
today.

Postal address Cygnific

Postal address
Cygnific B.V.
Molenwerf 22,
1014 BG Amsterdam

Melanie Stemerdink Explore collaboration? Our commercial manager will help you.

Hidden
This field is for validation purposes and should be left unchanged.

Discover your
career at Cygnific

Cygnific is a proud daughter of KLM.

And we have sky-high ambitions ourselves: we want to be the most personalized Sales and Service center in the world.

Our 2,000 high-flyers from 34 different countries contribute to this every day. In 11 different languages, they offer 24/7 service with a smile to customers by phone and online.

Not only in Amsterdam and Enschede, but also spreading our wings to Wembley, Manila & Curaçao.
A job at Cygnific is more than an office job. You’ll be part of an international team of open, enthusiastic and ambitious people.

Cygnificans work hard, but also love to party! We really want to help clients and colleagues move forward. But most importantly: we are open to each other’s opinions and cultures.

Embark on a journey with Cygnific – where every career takes flight. Discover your path by clicking here!

View all vacancies
Discover your <br/>career at Cygnific
© Copyright 2024 Cygnific | Website door Next Lead